“I had great pleasure working with Melanie when I was buying my first house. Melanie was very helpful and attentive to all of my needs and concerns, which made an experience that, could be very stressful and hectic virtually stress-free. In addition to sending me the listings that matched my criteria, Melanie would personally go through the list and pick properties that she knew I would like. As a result of Melanie’s attention to detail, I am living in a beautiful townhouse. Melanie was always ready to answer millions of questions that I had during the process, and I felt that she was always watching out for my interests and me. I felt very lucky to be able to work with such a nice and friendly person. Thank you!” Julie B.
“Melanie Thillens is a very professional agent. We were very fortunate to have her help us find our house. She is very respectful in all aspects including time management. She is patient with customers, accountable and trustworthy. She strives to keep full our emotional bank. She is the agent you want to have by you when you decide to look for your dream home.” Luz C. and Alfredo H.
“Last year we went into Coldwell Banker’s office in Buffalo Grove looking for a realtor that we liked to work with and a house in our price range. We met with Melanie Thillens and liked her friendliness, enthusiasm, and knowledge, which would lead us to our new home. We were desperately looking, driving in from Lake Geneva, WI to work in Wheeling, IL. Melanie gave us daily computer tours of houses and we looked every weekend until a new listing came up. She took us to see it, we loved it, we put in an offer and thanks to Melanie, we bought it! Thank you, Melanie! We will refer you to all of our friends who are buying or selling a house.” Mike and Stacey P.
“Melanie is both an extremely professional and very nice person. She always went out of her way to do things for us adding her personal and caring touch. If she was not sure about something, she always checked it out from all angles utilizing appropriate resources. Written documents were always prepared thoroughly and promptly. Melanie always followed up on all leads and possible buyers for our home. She utilized all types of marketing tools to sell our home via written communication, open houses, telephone calls, the internet, and newspapers. She had a great sense for knowing what we liked in a potential home both factually and personally. Communication was always open, consistent prompt, and helpful. We would recommend (and have) Melanie as a very competent real estate agent.” Pauline and Rich P.
“My name is Tom and I’m a real estate investor. I buy homes to fix up and sell or I rent them out. Because I do this for a living, time is money and I cannot afford to work with an agent who does not know what they are doing. Melanie’s strong knowledge of the industry and the overall process of real estate are excellent. Even more importantly to me, is that on the rare occasion that Melanie does not know the answer; she is not afraid to say she does not know and she always gets back to me with the answer in a timely manner. Melanie has the ability to work well with not only me, but also all parties involved in the sale. Melanie not only ties up loose ends, but keeps me on track as well. Melanie Thillens is the only agent that I recommend to my friends and family.” Tom L.
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